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Tranzaq

Legal

Terms of service

Last updated [date]

This is a draft for review. It must be checked by a lawyer and completed with the company's legal details before the website goes live.

These terms govern your use of Tranzaq's website, web application and API (the "Service"), provided by [Registered company name] ("we", "us").

1. Your account

You must register a business and give us accurate information. We may review your business before enabling live payouts. You are responsible for what is done with your account, including by people you invite and by API credentials you create.

2. Using the Service

  • Use the Service only for lawful payments.
  • Keep passwords, authenticator codes and API secrets private.
  • Do not try to bypass approvals, limits or security controls.

3. Money you hold with us

[To be completed with the final legal structure for holding and moving customer funds.]

4. Fees

Fees are shown before you submit a batch. [Fee schedule to be added.]

5. Failed and reversed payments

If a payment fails, the amount and its fee return to your available balance. We are not responsible for a payment sent to an account you gave us in error and that was successfully paid.

6. Test mode

Test mode uses fake money and a separate database. It has no value and may be reset at any time.

7. Suspension

We may suspend an account to protect you, us or others, for example when we see unusual activity or need more information about your business.

8. Liability

[To be completed.]

9. Contact

Questions about these terms: hello@tranzaq.com.