Privacy policy

[Registered company name] ("we") runs Tranzaq. This policy explains what personal data we handle and why, in line with Ghana's Data Protection Act.

What we collect

• Business details and the details of the people who use the Service (name, email, phone, role).
• Details of the people you pay: name and mobile money or bank account, as you give them to us or as returned by account checks.
• Payment and ledger records, and an audit log of actions taken in the Service.
• Technical data such as IP address and device, to keep accounts secure.

How we use it

• To provide the Service: funding, payouts, approvals, statements.
• To keep the Service safe: fraud checks, limits and monitoring.
• To meet legal obligations, including business verification (KYB).

How we protect it

Account numbers are encrypted when stored. Passwords and API secrets are stored only as hashes. Each business can only see its own data. Access by our staff is limited by role and recorded.

Who we share it with

Payment partners (banks and mobile money providers) so that payments can be made and checked. We do not sell personal data.

Your rights

You may ask to see, correct or delete personal data we hold about you, subject to our legal duty to keep financial records. Write to hello@tranzaq.com.

Retention

[Retention periods to be completed.]